Radian offers
a 14-day return policy on most items, providing that the merchandise is
returned unopened, in its original packaging. For all returns, a Return
Merchandise Authorization (RMA) Request must be submitted to
us no later than 14 days from the order ship date. Once
the return request is received by our Customer Service Department, it
will be reviewed within 2 business days. Upon approval, Radian will send
you an email with your assigned RMA number and return instructions.
All returns must be accompanied by an RMA number in order to be processed
and are subject to a 20% re-stocking fee. Pre-packaged
items ordered in packs of five must be returned in their full package
quantity. Shipping and handling charges are non-refundable. Radian will
credit the same payment method that was used to place the original order.
To submit a return request, please complete and submit the RMA Request
Form below:
|